FAQ

You’ve come to the right place! You can find answers in our list of frequently asked questions (FAQs). Browse through the FAQs listed below. Don’t find the answer you are looking for? Please contact our team at: enquires@well-cell.com, who will be happy to assist you.

Recipes

What format are the recipes in?
The recipes are in PDF format. This can be opened and viewed from any computer or mobile device.
Are the recipes downloadable?
Yes, after your purchase is completed, the recipes can be downloaded and saved.
 

Functional Food

Is this report a treatment plan for my illness?
NO, the report is not intended for the treatment or cure of any condition or illness.
What are epigenetic factors?
Epigenetic is the study of the everyday influences in your diet, environment and lifestyle that affect how your genes express themselves. In some cases, up to 98% of gene expression (the way the body is physically, mentally and emotionally) is controlled by the environment in which you live.
Does that mean that I can control my genes?
To a large degree, yes. Genes have the ability to express in a number of ways, sometimes thousands of ways for the same gene. By changing the environment, you can find the best gene expression to support your wellness.
Are the nutrients listed deficiencies?
No, not necessarily as we are not physically measuring the amount of the nutrient to compare with deficiency tables. You could be within normal levels by conventional measure but still require more of a certain nutrient because of a lifestyle factor, like exercise for example.
What are you measuring?
The system is not a measurement as it does not have a scale by which data can be compared. Through the process of resonance, we determine the relevance of an item by the ability of the system to detect resonance within the digital sample and reflect this in the size of the chart segment.
What is resonance?
When two systems have frequencies which are comparable they come into resonance. For instance, when an opera singer hits a note which resonates with a glass, it is able to absorb the energy from that note, until so much is stored, that the glass shatters.
Is the largest segment the most important?
Only within the context of the chart that it is in. As a chart can only add up to 100% of the total picture for that category, you cannot compare a chart with 3 categories with one that has 17.
What
Those segments with outlines are designated as ‘consider’ items, which still have moderate relevance but are not priority issues.
Are the foods listed allergies?
No, we are not physically assessing immune response to the foods and they are not on the allergy spectrum. If there are foods to which you know or suspect you are allergic to, then you should avoid these even if they are not on your restrictions list.
Why should I restrict certain foods?
There are some foods to which we have limited genetic experience, we often have natural aversions to these. There are others which we eat too much of because we are creatures of habit and from time to time certain foods are just not compatible with our lifestyles. These foods are best restricted for a 90-day period.
Are the toxins in my ‘Environmental Challenges’ chart poisoning me?
The system does not physically measure toxins in the body and so cannot be used to confirm their presence. The resonance can be epigenetic in nature, meaning that the toxins could cause some poor gene expression if exposure does occur.
My report says I have parasites, can you prove it?
The report does not confirm the presence of parasites (although we all carry them) but only the resonance indication that could be a predisposition to parasites and eating the right foods may help with this.
Why the plan is for 90 days?
When you change your diet, environment and lifestyle, it takes time for the body to react physically. After 90 days, your body has gone through a reasonable support cycle and can be effectively checked again.
Why do I need a follow-up report, surely they will be the same?
At a pure epigenetic level the body is homeodynamic, which means constantly adapting to the environment in a non-linear way. As we age, change jobs, eat differently, get married, have kids, read a different paper, start exercising, stop exercising and hundreds upon hundreds of different daily/weekly/monthly changes, so our bodies need supporting in different ways.
When will I notice the change?
That’s impossible to say as there are so many variables and each person and set of circumstances is unique. You should notice change within the first 30 days but it can take up to 90 days and even beyond in some cases.
 

Modern Self Radiation Mapping

What is the validity of this service?
3 months from the day or purchase.
How does it work?
Step 1: Take 3 pictures with your camera or smartphone camera of the following location, Office Bedroom Living Room Step 2: After taking the pictures, please send the pictures to consultant@well-cell.com Step 3: Our consultant will then process the pictures and create a report which will be sent to you via email in PDF format for you to review.
What does the report include?
The report will include the interpretation as well as the suitable solutions for your welfare and improvement against radiation at this three most important areas in your daily life.
 

Smart Card

Will I get a physical card?
Yes, we will send your personal Smart Card by courier service immediately upon receipt of payment. Your card should arrive within 7 days. Please note that customs and import duties will be charged appropriately and independently according to each country.
Does the selling price include the cost of shipping?
Yes, the price includes the cost of shipping and handling fee but please note that additional duties may be applied upon arrival in your country of residence. You are responsible for these duties and taxes.
How long will the Smart Card create the specific frequencies?
We expect the Smart Card to generate the correct information for at least 10 years. However, as the electro smog frequencies are being increased and changed due to new science we are unable to guarantee the performance beyond 12 months.
How should I care for the Smart Card?
It is important to use a damp soft tissue to wipe down the card from time to time. Do not use a rough sand paper to polish the card. The Smarty Card purposely uses a thin layer of conductive nickel plating this should not be scratched if possible. It is important to note that the outer ‘track lines’ on the card are not scratched. The Smart Cards coil ‘tracking lines’ should not be ‘short circuited’ by scratches.
Can I pour liquids directly onto the Smart Card?
No. The scientific design of the Smart Card allows the card to be placed under a glass, cup or bottle. However, do not pour liquids directly onto or over the card.
How do I use the ‘affirmation’ properties of the Smart Card?
Take a writing paper and place the card under the paper. Sign the paper at the top with your signature. Then, write your affirmation on the paper for that particular day. Begin the affirmation positively with: Today I am going to………… Then, place your signature after the affirmation. Place the signed paper, with your affirmation on it in your left pocket or better still in your left shoe.
 

Optimized Vital Food Report

Where do I need to go to do the report?
Please check the list here.
How long do I have to avail my report?
You have 3 months to avail the report from the day of the purchase.
Is this report a treatment plan for any Illness?
NO, the report is not intended for the treatment or cure of any condition or illness. Cell Wellbeing has not been evaluated by the FDA.
What are epigenetic factors?
Epigenetic is the study of the everyday influences in diet, environment and lifestyle affect how genes express. In some cases, up to 98% of gene expression (the way the body is physically, mentally and emotionally) is controlled by the environment.
Does that mean you influence gene expressions?
To a large degree yes, genes have the ability to express in a number of ways, sometimes thousands of ways for the same gene. By changing the environment, you can find the best gene expression to support wellness.
Are the nutrients listed as deficiencies?
No, not necessarily as we are not physically measuring the amount of the nutrient to compare with deficiency tables. These could be within normal levels by conventional measure but still require more of a certain nutrient because of a lifestyle factor, like exercise or stress for example. The reports are based on relevancy.
What are you measuring?
The system is not a measurement as it does not have a scale by which data can be compared. Through the process of resonance, we determine the relevancy of an item by the ability of the system to detect resonance within the digital sample and reflect this in the size of the chart segment.
What is a resonance?
When two systems have frequencies which are comparable they come into resonance. For instance, when an opera singer hits a note which resonates with a glass, it is able to absorb the energy from that note, until so much is stored, that the glass shatters.
Is the large segment most important?
Only within the context of the chart that it is in. As a chart can only add up to 100% of the total picture for that category, you cannot compare a chart with 3 categories with one that has 17.
What outlined segment means?
Those segments with outlines are designated as ‘consider’ items, which still have moderate relevance but are not priority issues.
Why should I restrict certain food?
There are some foods to which we have limited genetic experience, we often have natural aversions to these. There are others which we eat too much of because we are creatures of habit and from time to time certain foods are just not compatible with our lifestyles. These foods are best restricted for a 90-day period.
Are the toxins in my “Environmental Challenges Chart” poisoning me?
The system does not physically measure toxins in the body and so cannot be used to confirm their presence. The resonance can be epigenetic in nature meaning that the toxins could cause some poor gene expression if exposure does occur.
My report say I have parasites, can you prove it?
The report does not confirm the presence of parasites (although we all carry them) but only the resonance indication that could be a predisposition to parasites and eating the right foods may help with this.
Why is the plan for 90 days?
When you change your diet, environment and lifestyle, it takes time for the body to react physically. After 90 days, your body has gone through a reasonable support cycle and can be effectively checked again.
Why do I need a follow-up report, surely they will be the same?
At a pure epigenetic level the body is homeodynamic, which means constantly adapting to the environment in a non-linear way. As we age, change jobs, eat differently, get married, have kids, read a different paper, start exercising, stop exercising and hundreds upon hundreds of different daily/weekly/monthly changes, so our bodies need supporting in different ways.
When will I see the changes?
That’s impossible to say as there are so many variables and each person and set of circumstances is unique. They should notice change within the first 30 days but it can take up to 90 days and even beyond in some cases.
Are the results reproducible?
Not in the short term as the epigenetic information that is mapped reflects the underlying energy status of the body which never adopts the same state twice. It is homeodynamic in nature and not homeostatic. Over time, patterns of epigenetic tendencies can be seen in the reports and you get to know factors need addressing in the long run.
 

Optimized Vital Food Report Plus

How many reports are included in this product?
There are 4 reports in this product.
Where do I go to do the report?
Please check the list here.
How long do I have to avail my report?
You have 15 months to avail the report from the day of the purchase.
Is this report a treatment plan for any Illness?
NO, the report is not intended for the treatment or cure of any condition or illness. Cell Wellbeing has not been evaluated by the FDA. Epigenetic is the study of the everyday influences in diet, environment and lifestyle affect how genes express. In some cases, up to 98% of gene expression (the way the body is physically, mentally and emotionally) is controlled by the environment.
Does that mean you influence gene expressions?
To a large degree yes, genes have the ability to express in a number of ways, sometimes thousands of ways for the same gene. By changing the environment, you can find the best gene expression to support wellness.
Are the nutrients listed as deficiencies?
No, not necessarily as we are not physically measuring the amount of the nutrient to compare with deficiency tables. These could be within normal levels by conventional measure but still require more of a certain nutrient because of a lifestyle factor, like exercise or stress for example. The reports are based on relevancy.
What are you measuring?
The system is not a measurement as it does not have a scale by which data can be compared. Through the process of resonance, we determine the relevancy of an item by the ability of the system to detect resonance within the digital sample and reflect this in the size of the chart segment.
What is a resonance?
When two systems have frequencies which are comparable they come into resonance. For instance, when an opera singer hits a note which resonates with a glass, it is able to absorb the energy from that note, until so much is stored, that the glass shatters.
Is the large segment most important?
Only within the context of the chart that it is in. As a chart can only add up to 100% of the total picture for that category, you cannot compare a chart with 3 categories with one that has 17.
What outlined segment means?
Those segments with outlines are designated as ‘consider’ items, which still have moderate relevance but are not priority issues.
Why should I restrict certain food?
There are some foods to which we have limited genetic experience, we often have natural aversions to these. There are others which we eat too much of because we are creatures of habit and from time to time certain foods are just not compatible with our lifestyles. These foods are best restricted for a 90-day period.
Are the toxins in my “Environmental Challenges Chart” poisoning me?
The system does not physically measure toxins in the body and so cannot be used to confirm their presence. The resonance can be epigenetic in nature meaning that the toxins could cause some poor gene expression if exposure does occur.
My report say I have parasites, can you prove it?
The report does not confirm the presence of parasites (although we all carry them) but only the resonance indication that could be a predisposition to parasites and eating the right foods may help with this.
Why is the plan for 90 days?
When you change your diet, environment and lifestyle, it takes time for the body to react physically. After 90 days your body has gone through a reasonable support cycle and can be effectively checked again.
Why do I need a follow-up report, surely they will be the same?
At a pure epigenetic level the body is homeodynamic, which means constantly adapting to the environment in a non-linear way. As we age, change jobs, eat differently, get married, have kids, read a different paper, start exercising, stop exercising and hundreds upon hundreds of different daily/weekly/monthly changes, so our bodies need supporting in different ways.
When will I see the changes?
That’s impossible to say as there are so many variables and each person and set of circumstances is unique. They should notice change within the first 30 days but it can take up to 90 days and even beyond in some cases.
Are the results reproducible?
Not in the short term as the epigenetic information that is mapped reflects the underlying energy status of the body which never adopts the same state twice. It is homeodynamic in nature and not homeostatic. Over time, patterns of epigenetic tendencies can be seen in the reports and you get to know factors need addressing in the long run.
 

Nutrition Advisory Online Service

What are the charges for this service?
All the packages and their rates are in the online store. They remain the same for Online Consultations as well. Additional international call charges may apply on a case to case basis.
I live in the US. At what time will the appointments be scheduled?
We are based in Asia, hence we will schedule an appropriate consultation time which will fall either during your morning hours or evening hours. In case of more questions, please feel free to write to us at: enquires@epilifecoach.com, our support team will be happy to assist you.
 
 

Fitness

How to choose the Fitness Program?
Our Fitness Programs have different levels, such as beginner, intermediate and advanced. But you need to be careful of choosing the right workout to reach your goal.
Which Fitness Programs shall I choose?
We suggest choosing based on what you want to achieve. For example, if you wish to build muscle, you should choose the Strengthening Program, or if you just want to maintain a lean but not big muscle form, the Toning Program will be suitable for you.
How long shall I follow the same Program?
The duration can vary from 4 to 8 weeks and this will depend on your body’s performance.
How many days should I train each week?
We suggest to train up to 5 training days per week. We want you to get enough rest and give your body a break.
 
 

Yoga

How to choose the Yoga Program?
Our Yoga Programs have different levels, such as beginner, intermediate and advanced. But you need to be careful of choosing the right yoga for you to reach your goal.
Which Yoga Programs shall I choose?
We suggest choosing based on your level of fitness as to what you want to achieve. For example, if you wish to build your the core and balance of your body, you could choose the Core & Balance Yoga Program.
How long shall I follow the same program?
The duration can vary from 4 to 8 weeks and this will depend on your body performance.
How many days should I train each week?
We suggest to train up to 3-5 training days per week. We encourage you to get enough rest and give your body a break.
 
 

Meditation

Is the Zen 12 Program included in the Lifestyle Signature Membership?
Yes, it is included in the Lifestyle Signature Membership.
How long is the Zen 12 Program?
The duration of the Zen 12 program is for 12 months.
Where do I buy the Zen 12 Program?
A guide book will be available as soon as you purchase your product.
How do I use the Zen 12 Program?
We suggest to train up to 3-5 training days per week. We encourage you to get enough rest and give your body a break.
Do I really have time for this?
Zen 12 really does take just 12 minutes for a session. You don’t have to listen every day if you don’t want to. But you’ll find the extra productivity you gain outweighs the amount of time you put into the system.
How does this meditate ‘for me’?
The Zen 12 Program uses something called ‘brainwave entertainment.’ This is an area of science that has been studied for over 100 years, and is proven to effectively help to control your brainwaves.
Do I have to listen to it every single day?
No, if you don’t want to! We recommend listening to the meditation once a day if possible. But, you can easily get away with just a few times a week. Zen 12 fits around your schedule. You’ll still feel the benefits, no matter what!
How quickly can I get started?
You can get started within the next 10 minutes. There are no complicated setup instructions or training required. You just download the audio file, hit play, and relax. Zen 12 will do the rest for you. Simple!
 
 

Lifestyle Signature Membership

Do I need to pay for the Lifestyle Signature Membership?
Yes, the Lifestyle Signature Membership is charged.
What does the Lifestyle Signature Membership include?
The access to all our programs, please click here for details.
Does the Epi Life Coach account have expiration?
Yes, the Lifestyle Signature Membership is valid for 12 months from the date of the purchase.
Can another user use my Lifestyle Signature Membership?
Unfortunately no, the Lifestyle Signature Membership is for one user only.
Do I need to renew my Lifestyle Signature Membership every year?
Yes, you need to renew every year. For convenient payment methods, you can use the auto renew button. If you don't wish to enable the auto renew button, please log-in into your account and disable the functionality.
Upon purchase, do I get a physical membership card?
Unfortunately no, our membership is a virtual membership. Therefore, you will not receive a physical card.
 

Eboks

Do I need special software or hardware to read e-books?
All you need is your PC, laptop or hand held device and a free reader software.
Where I can download the software for my e-books?
We suggest using Adobe Digital. Please click here to view the webpage and download the software.
Which format should I choose?
That depends on your Operating System and our device of choice. You can choose between a PC or a hand held device.
How do I get help if I have a problem?
Please contact our team at: enquires@well-cell.com, who will be happy to assist you.
What are the benefits of reading e-books?
In most cases, e-books are cheaper than printed books. Instantly available worldwide - just download the e-book. instead of waiting for "snail mail" or local release. Full text search available - Search our entire database of e-books for a specific phrase or keyword. Convenient - imagine loading several novels and a few magazines onto a portable reading device before you go on holiday. You can build a whole library of digital books. Users can do research and create or organise content. E-book reading software is free and easy to download from the internet.
   

Lifestyle Signature Holidays

Is the booking guaranteed?
No, the booking is on a first-come-first-served basis.
Where do I make the payment?
The payment will be collected at the resort.
What is included in the package?
All the inclusions are specified in the PDF in our App; all extras will be charged by the resort.
How to make a booking?
Please fill in the form on our Web App and our team will handle all your bookings.
How many people the room can accommodate?
Normally 2 people. In some case, it depends on the room and if the resort may be able to offer extra bed (charges will be confirmed by the resort upon booking confirmation).
 

How do I know if the app is working?

Accordion Item 1 Title
On a human, you can execute a kinesiology balance/strength test on another person.
Is the effect transferable?
It is transferable on liquids for a limited span of time.
How long will the positive effect last?
On a human, the effect lasts until they touch metal or earth themselves.
Can I copy the app to another phone?
No, the app has special embedded frequencies which are not recordable and therefore cannot be transferred.
Which phone does the Well Cell App work on?
Android: on any device with a camera flash.
Does the App have expiry date?
The Well Cell App is valid for 3 months but you can renew it. You will receive a notification near the expiry date.
   

Well Cell Water App

How do I know if the Well Cell App is working?
On liquid: The simplest way is by doing a taste test on any bitter beverage or juice. You can also do a taste test on any carbonated (fizzy) beverage. The taste will turn flat as the molecular structure ‘locks in the carbon gas’. On a human: Execute a kinesiology balance/strength test on another person
If I run the app multiple times on the same beverage, will it increase the ‘tasting’ effects?
Yes, to a point. Using the app twice or even three times will increase the effect. Each time, the liquid will become smoother, but there is a saturation point where additional application will not yield a perceptible change.
Is the ‘energising’ effect transferable?
On liquid, yes. A simple demonstration is to apply the app to a glass of water. Then, add the “energised” water to a bitter drink. Using the same amount of water, add regular water to another glass of the same bitter drink with the same amount of bitter liquid. You will taste the difference. The same applies to a person, they will become more balanced and appear to have enhanced strength, until they touch metal or ground themselves.
How do I test the life promoting properties of the app?
Simply buy some watercress seeds. Place the seeds on tissues equally among two small trays. Place the trays 4 m apart on a window ledge. Spray or pour the Well Cell App water onto one tray of seeds. Spray or pour none Well Cell App water onto the other tray. The Well Cell App water will cause the seeds to germinate much quicker and grow taller and stronger than the other tray.
Can I copy the app to another phone?
No, the App has special embedded frequencies which are not recordable and therefore cannot be transferred.
Which phone does the Well Cell App work on?
Android: any device with a camera flash.
Does the app has an expiry date?
The Well Cell Water App is valid for 3 months but you can renew it. You will receive a notification near the expiry date.
   

Epi Life Coach Account

Do I need to pay for the Epi Life Coach account?
No, the Epi Life Coach account is free of charge.
What does the Epi Life Coach account include?
The account includes access to Epi Life Coach Web App and free Fitness, Yoga programs, Food & Juice recipes, as well as all the free information such as Newsletter, videos and article which can be found under the Knowledge Base section.
Does the Epi Life Coach account has an expiry date?
No, the Epi Life Coach account doesn't expire.
How can I change my Epi Life Coach account’s password?
You can change your password at any time by visiting the reset password link from the profile menu on the right end side of the screen and following the instructions.